INNOVATIVE QUALITY PRODUCTS AND SYSTEMS

Online Internal Auditing Course Outline

The Online Internal Auditor Training Course follows the outline of the onsite 16-hour course.

Internal Auditing Course Syllabus


Introduction to ISO 9001
Effective internal audits begin with familiarization and understanding of the ISO 9001 standard and its underlying concepts. Session includes the discussion and identification of company processes and applicable clauses.
Introduction to Internal Audits
Learn the purpose and objectives of audits with their respect to external versus internal audits.
Roles and Responsibilities of Internal Audits
Understand the roles and responsibilities of the Lead Auditor, Team Auditor, Auditee and Internal Audit Program Manager.
Plan the Internal Audit
Discuss how to prepare for the internal audit, such review of background information, development of the checklist, time management and sampling.
Audit Execution
Discuss interviewing techniques, collection of evidence, deal with confrontation and note taking of internal audits.
Reporting Results and Writing Nonconformances
Discuss the contents of the internal audit report and how to write a nonconformance.
Process Audits
Learn how to conduct process audits beginning with development of internal audit checklist using a process matrix. Observe a process audit together of a chosen area and learn how to complete the checklist.
Internal Auditor Training Case Studies
Share your company's own case studies during the Internal Auditing Course to guide discussion, understanding and conducting process audits.
Conduct Case Study I
Share your company's own case studies during the Internal Auditing Course to guide discussion, understanding and conducting process audits.
Prepare and Conduct Case Study II
Receive the second case study and prepare audit checklists and auditee materials.
Prepare and Conduct Case Study III
Receive the third case study and prepare audit checklists and auditee materials.
Conduct an Internal Audit
During the Internal Auditing Course, you will apply what you have learned and conduct a mock internal audit.
Post-Audit Review
Review any auditor questions, audit trails and notes.

Online Internal Auditing Course Testimonials

"...Robin is a very knowledgeable instructor. The feedback from our internal auditing class attendees was "she really knows her stuff" and "we learned a lot about internal auditing techniques." "Within two days, we were already applying the information learned."
Cynthia Hann, Quality Systems Manager - Dalton Corporation

"...From taking this class, I have a little more understanding of Internal Auditing for ISO-9001-2000. I thought Robin Dudash of IQPS did a good job of teaching and she was easy to work with. Now I have to apply what I have learned, thanks to Robin."
Eugene Hacker, CNC Programmer
Parker Hannifin, EMN-Irwin

"...Robin Dudash has a thorough knowledge of the ISO process and auditing techniques. She provided valuable insights to help us audit our facilities."
Chris Coors, Quality Manager
Parker Hannifin

"...Great course for anyone looking to get into any basic auditing."
James Hornby - Kingston, Ontario, Canada

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