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Onsite Courses Available
Certified Software Quality Engineering CSQE ONSITE Course
Internal Auditing ONSITE Course
ISO 9001 ONSITE Course
Root Cause Analysis ONSITE Course
TS-16949 - Executive Management Overview ONSITE Course
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Certified Software Quality Engineering CSQE ONSITE Course (price based on attendance)
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This course is based on the ASQ Body of
Knowledge and provides a comprehensive presentation of all aspects of software quality
engineering in preparation for the Certified Software Quality Engineer CSQE Examination. An
exam that is offered by ASQ twice a year in June and December. Fundamentals discussed will
improve your understanding of the software development process, and management
for continuous improvement.
Practical experience is drawn upon to teach the finer points of project
management such as managing stakeholder expectations, planning, and managing
risk. The ISO 9001 quality standard and ISO 9000-3 guideline for software
development are discussed in detail, including their application to contractual
supplier management.
CSQE Course Agenda
Instructor Bio - Robin Dudash, President & Instructor of IQPS, CQM/OE, CSQE, CRE, CQE, CQA, CCT, ANAB-LA, IATF-LA, MBA
Course Signup
On-site course conducted at:
- Bombardier Transportation - Pittsburgh, Pennsylvania
- Union Switch & Signal (now part of Ansaldo STS) - Pittsburgh, Pennsylvania
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Internal Auditing ONSITE Course (price based on attendance)
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(updated 9/30/2010)
Using your company's own case studies, we will discuss, understand and conduct process audits.
Internal Auditing Course Agenda
Instructor Bio - Robin Dudash
Course Signup
On-site internal auditor training course conducted at:
- Areva Transmission & Distribution, Inc. - Charleroi, Pennsylvania
- Dalton Corporation - Kendallville, Indiana
- Parker Hannifin Electromechanical Automation, North America (California, New York, Pennsylvania and Minnesota sites)
- Tru-Die Cast Corporation - New Troy, Michigan
- ECORE International - Lancaster, Pennsylvania
- KH Controls, Inc., Blairsville, Pennsylvania
- NIOSH, Pittsburgh, Pennsylvania
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"...Robin is a very knowledgeable instructor. The feedback from our internal
auditing class attendees was "she really knows her stuff" and "we learned a
lot about internal auditing techniques." "Within two days, we were already
applying the information learned."
Cynthia Hann, Quality Systems Manager -
Dalton Corporation, IN
"...From taking this class, I have a little more understanding of Internal
Auditing for ISO-9001 2008. I thought Robin Dudash of IQPS did a good job of
teaching and she was easy to work with. Now I have to apply what I have
learned, thanks to Robin."
Eugene Hacker, CNC Programmer
Parker Hannifin, EMN-Irwin
"...Robin Dudash has a thorough knowledge of the ISO process and auditing
techniques. She provided valuable insights to help us audit our facilities."
Chris Coors, Quality Manager
Parker Hannifin
More Testimonials
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ISO 9001 ONSITE Course (price based on attendance)
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This course introduces personnel to the business management concepts of ISO 9001:2008 with a general overview of the standard, discussing origin and basic concepts. Also includes information on the registration audit process and the role of the auditee. In particular, “What do you do when the Lead Auditor asks you a question that you don’t know how to answer.
Instructor Bio - Robin Dudash
Course Signup
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Root Cause Analysis/Corrective Action ONSITE Course (price based on attendance)
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Using your company's own examples of corrective actions, we will discuss, understand and apply the seven step process to better appreciate the application of the seven step process.
The real problem with the typical correction/root cause analysis action training class is that after the class, everyone goes back to doing what they were doing before the class. I will provide a checklist in this class that assists you in learning the approach to answering a 7-step correction action process which will assist you long after the class is complete.
On-site root cause analysis/corrective action course conducted at:
- Witco Co., Petrolia, Pennsylvania
- DynaCraft Industries, Inc., Murrysville, Pennsylvania
- Mastex Industries, Inc., Holyoke, Massachusetts
- Ducommon Aerostructures, Monrovia, California
- C and H Enterprises, Fremont, California
- Department of Energy, Pittsburgh, Pennsylvania, Morgantown, West Virginia
- Department of Energy, Albany, Oregon
- L-com, Inc., North Andover, Massachusetts
- ECORE International, Lancaster, Pennsylvania
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Root Cause Analysis/Corrective Action Course Agenda
Instructor Bio - Robin Dudash
Course Signup
Course FAQ
"...Robin was helpful in getting my people to look to the source of the problem and solve it."
S. Spacher, Operations Manager - C & H Enterprises
"...Kevin ran a good training session and equipped us with some structured problem solving methods for medical devices that I believe we’ll be able to apply here at Renal Solutions."
Rob Gorman, Sr. Director of Quality Assurance - Renal Solutions, Inc
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TS-16949 - Executive Management Overview ONSITE Course (4 hours)
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Simplify your TS-16949 implementation through proper understanding of
Customer-Oriented Processes (COP's), Management-Oriented Processes (MOP's)
and Support-Oriented Processes (SOP's). Session includes identification of
these processes and their subsequent monitor and measurement strategic goal
deployment. A detailed discussion of efficiency versus effectiveness ensues.
TS-16949 Core Tools Course
Provides a practical discussion and application of the required TS-16949
Core Tools.
APQP
PPAP
SPC
FMEA
MSA
Customer-Specific Requirements
In particular, FMEA's are demystified as to their relationship to control
plans and practical application.
Instructor Bio - Robin Dudash
Course Signup
On-site course conducted at:
- AK Steel - Butler, Pennsylvania
- Blair Strip Steel Company - New Castle, Pennsylvania
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"...Robin Dudash of IQPS is a very personable, knowledgeable and shows genuine concern for her clients. We recommend her highly."
Reed McGivney, Executive Vice President - Ferrous Metal Processing, Cleveland, OH
"...Robin has been performing our internal audits for a number of years for ISO and now TS-16949. Through her knowledge of our industry as well as the various quality requirements, she has been able to make a significant contribution."
David Norwood, Operations Manager and Scott A. McDowell, Mgr. of Quality Assurance - Blair Strip Steel Company
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