Courses Available

All courses are offered in the English language. CSQE, CSQE Webinar, Internal Auditor Training and ISO 9001:2008 Training courses are online and can be taken from anywhere in the world. These can be taken as refresher courses prior to the actual certification exams. Payments for these courses are also accepted inside and outside the United States.

Certified Software Quality Engineering (CSQE) ONLINE SELF STUDY Refresher Course
Certified Software Quality Engineering (CSQE) LIVE WEBINAR Refresher Course
Internal Auditor Training ONLINE SELF STUDY Course
ISO 9001:2008 Training ONLINE SELF STUDY Course

Certified Software Quality Engineering (CSQE) ONSITE Course
Internal Auditing ONSITE Course
ISO 9001 ONSITE Course
Root Cause Analysis ONSITE Course
TS-16949 - Executive Management Overview ONSITE Course

ONLINE COURSES

Certified Software Quality Engineering (CSQE) ONLINE SELF STUDY Refresher Course ($225)

Available as an online course or a downloadable course.

Sign-up for the CSQE Online Self-Study Refresher Course $225 now through 4/09/10 and we will give you this stimulus package price

"...I wanted to let you know that I passed the ASQ CSQE Exam! Thank you so much for the training course, advice, pointers, references and pop quizzes!"
Susan Schueller
ASQ CSQE

"...I just got my notification that I passed the exam! I did find your course helpful. A day or two before the test, I logged on www.iqps.net and printed off several slides from your on-line course to use as reference materials. Thanks again!"
Jennifer Coble, QS Systems Management
Talecris Biotherapeutics

"...I had signed up for your on-line class and the subject matter is so condensed that it is easy to understand and it helped me get a greater percentage of correct answers on my CSQE CD. It is a great course and if anyone is studying for the CSQE, I will refer them to your website."
John Foose, Glendale, AZ

"...Robin Dudash is a professional and knowledgeable instructor who shows genuine concern for her students. She goes the extra mile for her students. I appreciate prompt and detailed replies and excellent support especially during exam period. Thank You."
Puay Choo Ng, Singapore

"...Most of all I want to thank you for all the effort you put in. I am really glad that I took the CSQE on-line self study course as it really helped me a lot. Before this course I didnąt know where to start studying but your course really helped me. Throughout the test, I was thanking you!"
Saba Zeeshan Bham - Toronto Canada

ASQ CSQE Exam Dates:
ASQ Exam Date - June 5, 2010
ASQ Application Deadline - April 9, 2010

Note: If you do not live in the United States, Canada or Mexico, you can be certified in your country. International certification affiliates administer certification exams. No matter what country you want to take the exam in, you need to submit your application to ASQ Headquarters in the United States for processing.

International Certification Exam Locations

Certified Software Quality Engineering (CSQE) LIVE WEBINAR (VOIP*) Refresher Course ($395*)

Start Date: April 10, 2010
Time: 9am - noon EST (8 consecutive Saturdays)
Cost: $395 per person
*VOIP = Voice Over Internet Protocol, technology that allows telephone calls to be made over computer networks.

Webinar Course Signup | Webinar Link

ASQ CSQE Sample Exam - 75 actual CSQE questions from past exams made available by ASQ after retiring them from future use.

<< Course Preview >>

"...I noticed the difference after I took your course. I was able to answer all the questions this time and had some time left over to spare! I am glad I took your course. Thanks."
Emmanuel Suresh Veeravalli, Richmond, VA

"...The slides from the IQPS, Inc. website are very informative. They have helped me get the key points of the CSQE Exam very quickly and have saved me a lot of time rather than reading other books for the exam. Thank You Robin, who is a very nice instructor, patiently answered all my questions and encouraged me to take the exam."
Alice Mao, Software Quality Analyst, Toronto, Canada

"...I was skeptical about any course taught remotely, but when searching for a CSQE course, I was able to speak directly with Robin. Her obvious interest and knowledge convinced me to try it. Her enthusiasm, knowledge, experience, and willingness to work with us during the course duration made it worthwhile."
Allen Self, AL

Internal Auditor Training ONLINE SELF STUDY Course ($225)

(updated 12/1/2009)

This Internal Auditor Training Course is based on the On-Site Internal Auditing Course. The 16-hour internal auditing course provides a presentation of:

ISO 9001:2008 Overview
Identification of Internal Auditing processes
Internal Auditing Techniques
Checklist Development of Auditor Training
3 practical case studies of Internal Auditing
Competency Exam

All quality managers, internal auditors and individuals who want to become an internal auditor and cannot attend a formal class setting, should take this Internal Auditing Training Course.

"...Robin’s auditing techniques are amazing. With the Internal Auditing Course, I will be able to enhance my job capabilities. I recommend this ISO course to anyone. I can’t wait to apply my new auditing skills. Thanks Robin at IQPS."
Elaine Sanchez - Parker-Hannifin Automation, California

"...I thought the on-line internal auditor training course was valuable! Even a seasoned auditor can learn things from this class."
Bob Morgan - AEHR Test Systems, CA

"...The Internal Audit test was easy to take online and exceeded my expectations."
Gillian Hackshaw - Gasparillo, West Indies

"...The course is logical and covers the internal audit area very well. It was a very good test."
Shiwei (Charlie) Lan, General Manager
Operation Nautitech Mining System Ltd., Australia

ISO 9001:2008 Training ONLINE SELF STUDY Course ($125)

This course introduces personnel to the business management concepts of ISO 9001:2008 with a general overview of the standard, discussing origin and basic concepts. ISO 9001:2008 meets the required two-hour minumum update training.

"...This course is rather informative on ISO and definitely makes me more aware of the ISO Standard."
David Phua, France

ONSITE COURSES

Certified Software Quality Engineering (CSQE) ONSITE Course (price based on attendance)

This course is based on the ASQ Body of Knowledge and provides a comprehensive presentation of all aspects of software quality engineering in preparation for the Certified Software Quality Engineer (CSQE) Examination. An exam that is offered by ASQ twice a year in June and December. Fundamentals discussed will improve your understanding of the software development process, and management for continuous improvement.

Practical experience is drawn upon to teach the finer points of project management such as managing stakeholder expectations, planning, and managing risk. The ISO 9001 quality standard and ISO 9000-3 guideline for software development are discussed in detail, including their application to contractual supplier management.

CSQE Course Agenda

On-site course conducted at:

Bombardier Transportation - Pittsburgh, Pennsylvania
Union Switch & Signal (now part of Ansaldo STS) - Pittsburgh, Pennsylvania

Internal Auditing ONSITE Course (price based on attendance)

(updated 12/1/2009)

Using your company's own case studies, we will discuss, understand and conduct process audits.

Internal Auditing Course Agenda

On-site course conducted at:

Areva Transmission & Distribution, Inc. - Charleroi, Pennsylvania
Dalton Corporation - Kendallville, Indiana
Parker Hannifin Electromechanical Automation, North America (California, New York, Pennsylvania and Minnesota sites)
Tru-Die Cast Corporation - New Troy, Michigan

"...Robin is a very knowledgeable instructor. The feedback from our internal auditing class attendees was "she really knows her stuff" and "we learned a lot about internal auditing techniques." "Within two days, we were already applying the information learned."
Cynthia Hann, Quality Systems Manager - Dalton Corporation, IN

"...From taking this class, I have a little more understanding of Internal Auditing for ISO-9001-2000. I thought Robin Dudash of IQPS did a good job of teaching and she was easy to work with. Now I have to apply what I have learned, thanks to Robin."
Eugene Hacker, CNC Programmer
Parker Hannifin, EMN-Irwin

"...Robin Dudash has a thorough knowledge of the ISO process and auditing techniques. She provided valuable insights to help us audit our facilities."
Chris Coors, Quality Manager
Parker Hannifin

More Testimonials

ISO 9001 ONSITE Course (price based on attendance)
	This course introduces personnel to the business management concepts of ISO 9001:2008 with a general overview of the standard, discussing origin and basic concepts. Also includes information on the registration audit process and the role of the auditee. In particular, “What do you do when the Lead Auditor asks you a question that you don’t know how to answer.

Root Cause Analysis ONSITE Course (price based on attendance)

Using your company's own examples of corrective actions, we will discuss, understand and apply the seven step process to better appreciate the application of the seven step process.

The real problem with the typical correction action training class is that after the class, everyone goes back to doing what they were doing before the class. I will provide a checklist in this class that assists you in learning the approach to answering a 7-step correction action process which will assist you long after the class is complete.

On-site course conducted at:

Witco Co., Petrolia, Pennsylvania
DynaCraft Industries, Inc., Murrysville, Pennsylvania

Root Cause Analysis Course Agenda

TS-16949 - Executive Management Overview ONSITE Course (4 hours)

Simplify your TS-16949 implementation through proper understanding of Customer-Oriented Processes (COP's), Management-Oriented Processes (MOP's) and Support-Oriented Processes (SOP's). Session includes identification of these processes and their subsequent monitor and measurement strategic goal deployment. A detailed discussion of efficiency versus effectiveness ensues.

TS-16949 Core Tools Course

Provides a practical discussion and application of the required TS-16949 Core Tools.

APQP
PPAP
SPC
FMEA
MSA
Customer-Specific Requirements

In particular, FMEA's are demystified as to their relationship to control plans and practical application.

On-site course conducted at:

AK Steel - Butler, Pennsylvania
Blair Strip Steel Company - New Castle, Pennsylvania

"...Robin Dudash of IQPS is a very personable, knowledgeable and shows genuine concern for her clients. We recommend her highly."
Reed McGivney, Executive Vice President - Ferrous Metal Processing, Cleveland, OH

"...Robin has been performing our internal audits for a number of years for ISO and now TS-16949. Through her knowledge of our industry as well as the various quality requirements, she has been able to make a significant contribution."
David Norwood, Operations Manager and Scott A. McDowell, Mgr. of Quality Assurance - Blair Strip Steel Company