Courses Available
All courses are offered in the English language. CSQE, CSQE Webinar, Internal Auditor Training and ISO 9001:2008 Training courses are online and can be taken from anywhere in the world. These can be taken as refresher courses prior to the actual certification exams. Payments for these courses are also accepted inside and outside the United States.Certified Software Quality Engineering CSQE ONLINE Refresher Course
Certified Software Quality Engineering CSQE WEBINAR Refresher Course
Certified Quality Manager CQM/Organizational Excellence OE WEBINAR Refresher Course
Certified Quality Inspector CQI/Certified Quality Tech CQT WEBINAR Refresher Course
Certified Quality Engineer CQE WEBINAR Refresher Course
Certified Quality Auditor CQA WEBINAR Refresher Course
Internal Audit Training ONLINE Course
ISO 9001:2008 Training ONLINE Course
Certified Software Quality Engineering CSQE ONSITE Course
Internal Auditing ONSITE Course
ISO 9001 ONSITE Course
Root Cause Analysis ONSITE Course
TS-16949 - Executive Management Overview ONSITE Course
| ONLINE COURSES |
| Certified Software Quality Engineering CSQE ONLINE Refresher Course ($275) | |||||
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Cost: $275 per person (3 or more people - 10% discount) Available as a CSQE Webinar.
"...I wanted to let you know that I passed the ASQ CSQE Exam! Thank you so much for the training course, advice, pointers, references and pop quizzes!" Susan Schueller ASQ CSQE "...I just got my notification that I passed the exam! I did find your course helpful. A day or two before the test, I logged on www.iqps.net and printed off several slides from your on-line course to use as reference materials. Thanks again!" Jennifer Coble, QS Systems Management Talecris Biotherapeutics "...I had signed up for your on-line class and the subject matter is so condensed that it is easy to understand and it helped me get a greater percentage of correct answers on my CSQE CD. It is a great course and if anyone is studying for the CSQE, I will refer them to your website." John Foose, Glendale, AZ "...Robin Dudash is a professional and knowledgeable instructor who shows genuine concern for her students. She goes the extra mile for her students. I appreciate prompt and detailed replies and excellent support especially during exam period. Thank You." Puay Choo Ng, Singapore "...Most of all I want to thank you for all the effort you put in. I am really glad that I took the CSQE on-line self study course as it really helped me a lot. Before this course I didn¹t know where to start studying but your course really helped me. Throughout the test, I was thanking you!" Saba Zeeshan Bham - Toronto Canada |
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| Certified Software Quality Engineering CSQE WEBINAR (VOIP*) Refresher Course ($395) | |||||||||||||||||
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ASQ Certification Course Practical experience is drawn upon to teach the finer points of project management such as managing stakeholder expectations, planning, and managing risk. ISO/IEC 90003 guideline for software development is discussed, including their application to contractual supplier management.
Sessions are recorded on-line for easy playback.
ASQ CSQE Sample Exam - 75 actual CSQE questions from past exams made available by ASQ after retiring them from future use.
"...I noticed the difference after I took your course. I was able to answer all the questions this time and had some time left over to spare! I am glad I took your course. Thanks." Emmanuel Suresh Veeravalli, Richmond, VA "...The slides from the IQPS, Inc. website are very informative. They have helped me get the key points of the CSQE Exam very quickly and have saved me a lot of time rather than reading other books for the exam. Thank You Robin, who is a very nice instructor, patiently answered all my questions and encouraged me to take the exam." Alice Mao, Software Quality Analyst, Toronto, Canada "...I was skeptical about any course taught remotely, but when searching for a CSQE course, I was able to speak directly with Robin. Her obvious interest and knowledge convinced me to try it. Her enthusiasm, knowledge, experience, and willingness to work with us during the course duration made it worthwhile." Allen Self, AL |
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| Certified Quality Manager CQM/Organizational Excellence OE WEBINAR Refresher Course ($395) | ||||||||
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ASQ Certification Course In addition to the usual multiple choice questions, the CQM/OE exam features constructed response (essay) questions designed to challenge the candidate's ability to think and organize information about the topics quickly. Therefore, the class includes lessons in effective short essay techniques including in-class practice drills. Both Pre- and Post-tests are given. The instructor has been certified by ASQ for the preparatory materials used in this Certified Quality Manager/OE Refresher Course.
Dates: Dates to come Time: 6:30 pm - 9 pm EST Cost: $395 per person *VOIP = Voice Over Internet Protocol, technology that allows telephone calls to be made over computer networks. No discounts available for the webinar class. Sessions are recorded on-line for easy playback.
"...In the end, this all brings me to the conclusion that I benefited a great deal from your instruction with great focus on big vs. little q, strategic thinking vs. tasks, helpful in my daily work life, ready for the timed essay using Jeff's Easy to Remember Method and the team discussions of those pesky and difficult questions." Michael C. Valenta, ASQ-CMQ/OE |
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| Certified Quality Inspector CQI/Certified Quality Tech CQT WEBINAR (VOIP*) Refresher Course ($395) | ||||||||
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ASQ Certification Course
Start Date: Dates to come Time: 6:30 pm - 9 pm EST Cost: $395 per person *VOIP = Voice Over Internet Protocol, technology that allows telephone calls to be made over computer networks. No discounts available for the webinar class. Sessions are recorded on-line for easy playback.
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| Certified Quality Engineer CQE WEBINAR (VOIP*) Refresher Course ($495) | ||||||||
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ASQ Certification Course
Start Date: Monday, March 12th, 2012 (11 consecutive Mondays) Time: 6:30 pm - 9 pm EST Cost: $495 per person plus CQE course book purchase required *VOIP = Voice Over Internet Protocol, technology that allows telephone calls to be made over computer networks. No discounts available for the webinar class. Sessions are recorded on-line for easy playback.
"...Good instructor, good materials. A must for everyone in quality." Jerome Wade, Guardian Industries Corp. "...I searched and searched the internet to see if I could take a CQE course to help me. I wasn't interested in a 1 week $1500 bootcamp that others offered online. I wanted a course that would keep me refreshed until I take the Certified Quality Engineer exam. I spend an hour a day reading but needed more. Your CQE refresher course is exactly what I needed. I enjoyed the first session and look forward to the other sessions. My confidence and excitement for the sitting of the ASQ Certified Quality Engineer exam is back. Thanks." Sonya Garner, Charlotte, NC |
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| Certified Quality Auditor CQA WEBINAR (VOIP*) Refresher Course ($395) | ||||||||
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ASQ Certification Course
Start Date: Tuesday, March 20th, 2012 (10 consecutive Tuesdays) Time: 6:30 pm - 9 pm EST Cost: $395 per person *VOIP = Voice Over Internet Protocol, technology that allows telephone calls to be made over computer networks. No discounts available for the webinar class. Sessions are recorded on-line for easy playback.
"...Not only was the CQA course a great tool to prepare for the CQA exam but also helped me obtain the skills needed to become the lead auditor for our company's internal audit program. The webinar process was simple to follow yet provided enough tools to convey the instructors' lessons effectively. Most importantly the webinar layout conveniently fit my busy lifestyle." Kevin Kweder, Schroeder Industries LLC "...From personal experience, I tried to 'do it yourself' by buying the books and taking the practice questions. I missed passing the exam by two points as I answered questions the way in which the auditing program was conducted by my employer at the time which was not always the correct answer. Mr. Kish provided valuable insight into those gray areas of auditing. I highly recommend taking this class before taking the Certified Quality Auditor exam." Robin Dudash CQM/OE, CSQE, CRE, CQE, CQA, CCT, ANAB-LA, IAOB-LA |
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| Internal Audit Training ONLINE Course ($275) | |||||
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(updated 9/30/2010)
Cost: $275 per person (3 or more people - 10% discount)
This Internal Auditor Online Training Course is based on the On-Site Internal Auditor Course. The 16-hour internal audit online training course provides a presentation of:
All quality managers, internal auditors and individuals who want to become a certified internal auditor and cannot attend a formal class setting, should take this Online Internal Auditing Course. "...The case studies included in this training were extremely helpful in understanding how to ask questions and how to follow an audit trail. As a new internal auditor, this training has been very helpful and much less expensive than the other alternatives I found. Robin is also readily available for questions and even checks-in to see how things are going. Overall, a great course." Cara Kellerman, Operations Assistant Total Seed Production, Inc., Indiana "...The course was simple and introduced a number of key elements in the ISO QMS. There were a number of concepts expressed which deserve some consideration by my company and will help us develop the direction of our Quality Management Systems. This will aid our commitment to ‘Continual Improvement’" Peter Stringer, New Zealand "...Robin's auditing techniques are amazing. With the Internal Auditing Course, I will be able to enhance my job capabilities. I recommend this ISO course to anyone. I can’t wait to apply my new auditing skills. Thanks Robin at IQPS." Elaine Sanchez - Parker-Hannifin Automation, California "...I thought the online internal auditing course was valuable! Even a seasoned auditor can learn things from this class." Bob Morgan - AEHR Test Systems, CA "...The Internal Audit test was easy to take online and exceeded my expectations." Gillian Hackshaw - Gasparillo, West Indies "...This internal audit online training course is logical and covers the internal audit area very well. It was a very good test." Shiwei (Charlie) Lan, General Manager Operation Nautitech Mining System Ltd., Australia "...This was my first training for conducting audits. I was a little nervous because I’m not familiar with the process but in the end I felt pretty comfortable with it." Reggie R. Montemayor, Foreman Houston, TX 6 Sigma Black Belt "...The course was challenging and I feel that I better understand how to perform an internal audit. I am confident that I can prepare an internal audit checklist and internal audit report now. Your program was very good in discerning how to proceed with these items." Harold White CRESAM LLC - Minneapolis, MN |
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| ISO 9001:2008 Training ONLINE Course ($125) | ||||
This course introduces personnel to the business management concepts of ISO 9001:2008 with a general overview of the standard, discussing origin and basic concepts. ISO 9001:2008 meets the required two-hour minumum update training. "...This course is rather informative on ISO and definitely makes me more aware of the ISO Standard." David Phua, France |
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| ONSITE COURSES |
| Certified Software Quality Engineering CSQE ONSITE Course (price based on attendance) | |||
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This course is based on the ASQ Body of Knowledge and provides a comprehensive presentation of all aspects of software quality engineering in preparation for the Certified Software Quality Engineer CSQE Examination. An exam that is offered by ASQ twice a year in June and December. Fundamentals discussed will improve your understanding of the software development process, and management for continuous improvement. Practical experience is drawn upon to teach the finer points of project management such as managing stakeholder expectations, planning, and managing risk. The ISO 9001 quality standard and ISO 9000-3 guideline for software development are discussed in detail, including their application to contractual supplier management. CSQE Course Agenda Instructor Bio - Robin Dudash Course Signup On-site course conducted at:
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| Internal Auditing ONSITE Course (price based on attendance) | |||
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(updated 9/30/2010)
Using your company's own case studies, we will discuss, understand and conduct process audits. Internal Auditing Course Agenda Instructor Bio - Robin Dudash Course Signup On-site internal auditor training course conducted at:
"...Robin is a very knowledgeable instructor. The feedback from our internal auditing class attendees was "she really knows her stuff" and "we learned a lot about internal auditing techniques." "Within two days, we were already applying the information learned." Cynthia Hann, Quality Systems Manager - Dalton Corporation, IN "...From taking this class, I have a little more understanding of Internal Auditing for ISO-9001-2000. I thought Robin Dudash of IQPS did a good job of teaching and she was easy to work with. Now I have to apply what I have learned, thanks to Robin." Eugene Hacker, CNC Programmer Parker Hannifin, EMN-Irwin "...Robin Dudash has a thorough knowledge of the ISO process and auditing techniques. She provided valuable insights to help us audit our facilities." Chris Coors, Quality Manager Parker Hannifin More Testimonials |
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| ISO 9001 ONSITE Course (price based on attendance) | ||
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This course introduces personnel to the business management concepts of ISO 9001:2008 with a general overview of the standard, discussing origin and basic concepts. Also includes information on the registration audit process and the role of the auditee. In particular, “What do you do when the Lead Auditor asks you a question that you don’t know how to answer. Instructor Bio - Robin Dudash Course Signup |
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| Root Cause Analysis/Corrective Action ONSITE Course (price based on attendance) | |||
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Using your company's own examples of corrective actions, we will discuss, understand and apply the seven step process to better appreciate the application of the seven step process. The real problem with the typical correction/root cause analysis action training class is that after the class, everyone goes back to doing what they were doing before the class. I will provide a checklist in this class that assists you in learning the approach to answering a 7-step correction action process which will assist you long after the class is complete. On-site root cause analysis/corrective action course conducted at:
Root Cause Analysis/Corrective Action Course Agenda Instructor Bio - Robin Dudash Course Signup |
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| TS-16949 - Executive Management Overview ONSITE Course (4 hours) | |||
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Simplify your TS-16949 implementation through proper understanding of Customer-Oriented Processes (COP's), Management-Oriented Processes (MOP's) and Support-Oriented Processes (SOP's). Session includes identification of these processes and their subsequent monitor and measurement strategic goal deployment. A detailed discussion of efficiency versus effectiveness ensues. TS-16949 Core Tools Course Provides a practical discussion and application of the required TS-16949 Core Tools. APQP PPAP SPC FMEA MSA Customer-Specific Requirements In particular, FMEA's are demystified as to their relationship to control plans and practical application. Instructor Bio - Robin Dudash Course Signup On-site course conducted at:
"...Robin Dudash of IQPS is a very personable, knowledgeable and shows genuine concern for her clients. We recommend her highly." Reed McGivney, Executive Vice President - Ferrous Metal Processing, Cleveland, OH "...Robin has been performing our internal audits for a number of years for ISO and now TS-16949. Through her knowledge of our industry as well as the various quality requirements, she has been able to make a significant contribution." David Norwood, Operations Manager and Scott A. McDowell, Mgr. of Quality Assurance - Blair Strip Steel Company |
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| ONSITE COURSES |
| Certified Software Quality Engineering CSQE ONSITE Course (price based on attendance) | |||
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This course is based on the ASQ Body of Knowledge and provides a comprehensive presentation of all aspects of software quality engineering in preparation for the Certified Software Quality Engineer CSQE Examination. An exam that is offered by ASQ twice a year in June and December. Fundamentals discussed will improve your understanding of the software development process, and management for continuous improvement. Practical experience is drawn upon to teach the finer points of project management such as managing stakeholder expectations, planning, and managing risk. The ISO 9001 quality standard and ISO 9000-3 guideline for software development are discussed in detail, including their application to contractual supplier management. CSQE Course Agenda Instructor Bio - Robin Dudash, President & Instructor of IQPS, CQM/OE, CSQE, CRE, CQE, CQA, CCT, ANAB-LA, IATF-LA, MBA Course Signup On-site course conducted at:
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| Internal Auditing ONSITE Course (price based on attendance) | |||
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(updated 9/30/2010)
Using your company's own case studies, we will discuss, understand and conduct process audits. Internal Auditing Course Agenda Instructor Bio - Robin Dudash Course Signup On-site internal auditor training course conducted at:
"...Robin is a very knowledgeable instructor. The feedback from our internal auditing class attendees was "she really knows her stuff" and "we learned a lot about internal auditing techniques." "Within two days, we were already applying the information learned." Cynthia Hann, Quality Systems Manager - Dalton Corporation, IN "...From taking this class, I have a little more understanding of Internal Auditing for ISO-9001 2008. I thought Robin Dudash of IQPS did a good job of teaching and she was easy to work with. Now I have to apply what I have learned, thanks to Robin." Eugene Hacker, CNC Programmer Parker Hannifin, EMN-Irwin "...Robin Dudash has a thorough knowledge of the ISO process and auditing techniques. She provided valuable insights to help us audit our facilities." Chris Coors, Quality Manager Parker Hannifin More Testimonials |
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| ISO 9001 ONSITE Course (price based on attendance) | ||
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This course introduces personnel to the business management concepts of ISO 9001:2008 with a general overview of the standard, discussing origin and basic concepts. Also includes information on the registration audit process and the role of the auditee. In particular, “What do you do when the Lead Auditor asks you a question that you don’t know how to answer. Instructor Bio - Robin Dudash Course Signup |
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| Root Cause Analysis/Corrective Action ONSITE Course (price based on attendance) | |||
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Using your company's own examples of corrective actions, we will discuss, understand and apply the seven step process to better appreciate the application of the seven step process. The real problem with the typical correction/root cause analysis action training class is that after the class, everyone goes back to doing what they were doing before the class. I will provide a checklist in this class that assists you in learning the approach to answering a 7-step correction action process which will assist you long after the class is complete. On-site root cause analysis/corrective action course conducted at:
Root Cause Analysis/Corrective Action Course Agenda Instructor Bio - Robin Dudash Course Signup "...Robin was helpful in getting my people to look to the source of the problem and solve it." S. Spacher, Operations Manager – C & H Enterprises |
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| TS-16949 - Executive Management Overview ONSITE Course (4 hours) | |||
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Simplify your TS-16949 implementation through proper understanding of Customer-Oriented Processes (COP's), Management-Oriented Processes (MOP's) and Support-Oriented Processes (SOP's). Session includes identification of these processes and their subsequent monitor and measurement strategic goal deployment. A detailed discussion of efficiency versus effectiveness ensues. TS-16949 Core Tools Course Provides a practical discussion and application of the required TS-16949 Core Tools. APQP PPAP SPC FMEA MSA Customer-Specific Requirements In particular, FMEA's are demystified as to their relationship to control plans and practical application. Instructor Bio - Robin Dudash Course Signup On-site course conducted at:
"...Robin Dudash of IQPS is a very personable, knowledgeable and shows genuine concern for her clients. We recommend her highly." Reed McGivney, Executive Vice President - Ferrous Metal Processing, Cleveland, OH "...Robin has been performing our internal audits for a number of years for ISO and now TS-16949. Through her knowledge of our industry as well as the various quality requirements, she has been able to make a significant contribution." David Norwood, Operations Manager and Scott A. McDowell, Mgr. of Quality Assurance - Blair Strip Steel Company |
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Consulting | Training | Root Cause Analysis | Internal Auditing | CSQE | CQM/OE | CQI/CQT | CQE | CQA | ISO 9001 | TS-16949
Free CSQE (Certified Software Quality Engineer) Practice Exam
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P.O. Box 7 | Lyndora, PA 16045 | Phone 724.321.5385 | Fax 724.789.7424 | info@iqps.net
P.O. Box 7 | Lyndora, PA 16045 | Phone 724.321.5385 | Fax 724.789.7424 | info@iqps.net