FAQs
Below are common course questions that we encounter. If your question isn't answered here, please contact us.| Certified Software Quality Engineering (CSQE) ONLINE SELF STUDY Refresher Course | ||
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Q: How long is the CSQE On-line Self-Study Course active? A: Once payment is received your account will become active for a minimum of 60 days. If the exam date is scheduled beyond this time frame, your account will be active for at least a week beyond the exam date. You can use your username and password that you entered when you registered for the class to log in any time during the activation time frame. Q: How do I log in to the CSQE On-line Self-Study Course? A: You can go to the course login page and enter the username and password that you entered when you registered for CSQE On-line Self-Study Class. There may be a delay in account activation after payment as this is done manually in order to keep the cost of the course as economical as possible. Q: What if I forget my password or having problems logging in to the CSQE On-line Self-Study Course? A: Please contact info@iqps.net and your password will be provided to you. All questions about logging in can also be answered. Q: How is the CSQE On-line Self-Study Course different from the CSQE On-line Webinar Course? A: The CSQE Webinar Course and the CSQE On-line Self Study Course cover the same material in the ASQ Body of Knowledge. The self-study version requires a lot of reading as the name implies. A simple format was used to expedite downloading. An example of the format can be found on the website here. Click on the 'Course Preview' to review. Q: Do I get a certificate? A: After passing the final exam with at least an 80% pass rate, the participant is presented with a certificate indicating passage of the course and giving credit for 21 hours of study (or 2.1 RU's). RU's of training are required to maintain your CSQE certification by ASQ National. Q: What happens if I take the CSQE On-Line Self-Study exam and do not pass the first time? A: Questions on the final CSQE exam have been carefully selected in an attempt to represent the actual final exam. I have even selected questions that were not covered in the course which you will have to use your reference materials to research. If you do not reach the 80% pass rate, you are not given the individual test results immediately so that you can continue to study. The student can retake the CSQE exam up to 3 times. I am sent the individual CSQE test scores to evaluate your performance. I will then give you the option if you want your individual CSQE test scores sent to you or not. |
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| Certified Software Quality Engineering (CSQE) LIVE WEBINAR (VOIP*) Refresher Course | ||
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Q: How is the CSQE On-line Webinar Course different from the CSQE On-line Self-Study Course? A: The CSQE Webinar Course and the CSQE On-line Self Study Course cover the same material in the ASQ Body of Knowledge. The webinar version presents the material in a classroom format. Interaction with the Instructor and other students is encouraged. An example of the format can be found on the website here. Click on the 'Course Preview' to review. Q: What do I need to attend a meeting using Microsoft Windows? A: No special software is required to be purchased as Cisco, formerly WebEx, is the service provider. All platforms are supported – Microsoft Windows, Mac OS, Solaris, Linux and Citrix. Minimum requirements to host or attend fully interactive meetings using Meeting Manager for Windows:
Q: How does the CSQE On-Line Webinar Course run? A: Once payment is received the participant is emailed a link to the course sign in through the webinar service provider. A link to the course is emailed to the participant each week approximately an hour before the course begins. Prior emails can also be used to sign in to any scheduled class. A password is required to sign in to the CSQE On-Line Webinar Course. Q: How does it work? A: Webinar Certification Training is an instructor-led course which you can attend on-line at home, in the office or in your hotel room (anywhere you have internet access). We will be using voice over the internet (VOIP) to avoid phone charges to the students. Q: I forgot my password to the CSQE On-Line Webinar Course? A: The password for the course can always be found in the e-mail sent each week approximately an hour before the course begins. If you still can't find the password in the email, contact info@iqps.net. Q: Do I get a certificate for taking the CSQE On-Line Webinar Course? A: After passing the final CSQE exam with at least an 80% pass rate, the participant is presented with a certificate indicating passage of the course and giving credit for 21 hours of study (or 2.1 RU's). RU's of training are required to maintain your CSQE certification by ASQ National. Q: What happens if I take the CSQE On-Line Webinar exam and do not pass the first time? A: Questions on the final CSQE exam have been carefully selected in an attempt to represent the actual final exam. I have even selected questions that were not covered in the course which you will have to use your reference materials to research. If you do not reach the 80% pass rate, you are not given the individual test results immediately so that you can continue to study. The student can retake the CSQE exam up to 3 times. I am sent the individual CSQE test scores to evaluate your performance. I will then give you the option if you want your CSQE individual test scores sent to you or not. Q: Why are there different times and days listed for the CSQE On-Line Webinar Course? A: My work requires me to travel all over the country. When this CSQE training course was previously offered through ASQ Pittsburgh Section it was only offered on Saturdays. We have since changed this schedule to accommodate those of you who cannot tie up every Saturday for two months. The course is a mix of evenings and weekends. I will provide the course schedule to you upon request. Nights would be 6:00 pm - 8:30 pm and Saturdays would be 9 am-Noon, EST. Contact info@iqps.net. Q: What happens if I cannot attend all of the sessions or miss the first CSQE On-Line Webinar? A: CSQE On-Line Webinar sessions are recorded and may be replayed before the next class. Student is also given access to the CSQE On-Line Self-Study version for reference. Q: What is the difference between the CSQE training course conducted by ASQ National and your CSQE training course? A: From time to time, ASQ National offers a 5-day software refresher course which involves leaving work and traveling expenses. This course is extremely more expensive than the course offered by IQPS which provides a more than 95% pass rate and had a 100% pass rate in June of 2010. |
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| Certified Manager of Quality (CQM)/Org Excellence (OE) LIVE WEBINAR (VOIP*) Refresher Course | ||
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Q: What is the difference between CQM/OE training course conducted by ASQ National and your CQM/OE training course? A: ASQ National is a CD-ROM and/or web-based training which is more expensive than our class and provides no instructor to ask questions concerning the dreaded essay questions. Mr. Otte provides valuable insight into those individuals concerned about the essay questions and provides several practice essays to be critiqued. It is highly recommended taking this class before taking the CQM/OE exam. The pass rate for this course has been historically over 90% when it was previously offered by ASQ Pittsburgh Section. Q: Why is it called CQM/OE Refresher Training? A: When you apply for the CQM/OE certification exam, you must have on-the-job experience in one or more of the areas for the CQM/OE Body of Knowledge and evidence in a decision-making position. The refresher course does assume some basic knowledge of quality concepts, quality management principles & tools. The course is intended to cover the areas of the body of knowledge by reviewing those topics and to fill in those gaps of knowledge. The exam emphasis is on how to apply these concepts and principles henceforth the two essay writing requirement. Q: How does the CQM/OE On-Line Webinar Course run? A: Once payment is received the participant is emailed a link to the course sign-in through the webinar service provider. A link to the course is emailed to the participant each week approximately an hour before the course begins. Prior emails can also be used to sign in to any scheduled class. A password is required to sign in to the CQM/OE On-Line Webinar Course. Q: I forgot my password to the CQM/OE On-Line Webinar Course? A: The password for the course can always be found in the e-mail sent each week approximately an hour before the course begins. If you still can’t find the password in the email, contact info@iqps.net. Q: Do I get a certificate for taking the CQM/OE On-Line Webinar Course? A: The participant is presented with a certificate indicating passage of the course and given credit for 21 hours of study (or 2.1 RU’s). RU’s of training are required to maintain your CQM/OE certification by ASQ National or ANAB or IRCA Lead Auditor continuing education credits. Q: Why are there different times and days listed for the CQM/OE On-Line Webinar Course? A: The course when previously offered through ASQ Pittsburgh Section was only offered on Saturdays. We have since changed this schedule to accommodate those of you who cannot tie up every Saturday for two months. The course is every one weeknight and weekend day. Nights would be 6:00 pm - 8:30 pm and Saturdays would be 9 am-Noon, EST. Contact info@iqps.net. Q: What happens if I cannot attend all of the sessions or miss the first CQM/OE On-Line Webinar? A: CQM/OE On-Line Webinar sessions are recorded and may be replayed before the next class. |
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| Certified Quality Inspector (CQI)/Quality Tech (CQT) LIVE WEBINAR (VOIP*) Refresher Course | ||
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Q: Why are these two courses combined? A: The CQI body of knowledge and CQT body of knowledge are very similar and are combined to ensure that the course can be provided as scheduled. Q: What is the difference between CQI/CQT training course conducted by ASQ National and your CQI/CQT training course? A: ASQ National provides a web-based training which is about the same price, however there is no audio with this web-based training as well as no instructor to ask questions concerning any areas of knowledge which you may have a problem understanding. This is an important factor when considering a course at an entry-level position. The pass rate for this course has been historically over 90% when it was previously offered by ASQ Pittsburgh Section. Q: Why is it called CQI/CQT Refresher Training? A: The refresher course does assume some familiarity with quality principles and quality tools, The course is intended to cover the areas of the body of knowledge by reviewing those topics and to fill in those gaps of knowledge. Q: What happens if I cannot attend all of the sessions or miss the first CQI/CQT On-Line Webinar? A: CQI/CQT On-Line Webinar sessions are recorded and may be replayed before the next class. Q: How does the CQI/CQT On-Line Webinar Course run? A: Once payment is received the participant is emailed a link to the course sign-in through the webinar service provider. A link to the course is emailed to the participant each week approximately an hour before the course begins. Prior emails can also be used to sign-in to any scheduled class. A password is required to sign in to the CQI/CQT On-Line Webinar Course. Q: I forgot my password to the CQI/CQT On-Line Webinar Course? A: The password for the course can always be found in the e-mail sent each week approximately an hour before the course begins. If you still can’t find the password in the email, contact info@iqps.net. Q: Do I get a certificate for taking the CQI/CQT On-Line Webinar Course? A: The participant is presented with a certificate indicating passage of the course and given credit for 21 hours of study (or 2.1 RU’s). RU’s of training are required to maintain your CQI/CQT certification by ASQ National or any other continuing education credits. |
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| Certified Quality Engineer (CQE) LIVE WEBINAR (VOIP*) Refresher Course | ||
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Q: What is the difference between CQE training course conducted by ASQ National and your CQE training course? A: ASQ National is a CD-ROM and web-based training which is more expensive than our class and provides no instructor to ask questions concerning the cobweb disturbing topic of statistical techniques such as ANOVA, SPC, Hypothesis Testing and Design of Experiments. Nick Skovran provides valuable insight into those areas which have tested many a candidate. It is highly recommended taking this class before taking the CQE exam. The pass rate for this course has been historically over 90% when it was previously offered by ASQ Pittsburgh Section. Q: Why is it called CQE Refresher Training? A: When you apply for the CQE certification exam, you must have on-the-job experience in one or more of the areas for the CQE Body of Knowledge. The refresher course does assume some basic knowledge of quality concepts and quality tools. The course is intended to cover the areas of the body of knowledge by reviewing those topics and to fill in those gaps of knowledge. Q: What happens if I cannot attend all of the sessions or miss the first CQE On-Line Webinar? A: CQE On-Line Webinar sessions are recorded and may be replayed before the next class. Q: How does the CQE On-Line Webinar Course run? A: Once payment is received the participant is emailed a link to the course sign-in through the webinar service provider. A link to the course is emailed to the participant each week approximately an hour before the course begins. Prior emails can also be used to sign-in to any scheduled class. A password is required to sign in to the CQE On-Line Webinar Course. Q: I forgot my password to the CQE On-Line Webinar Course? A: The password for the course can always be found in the e-mail sent each week approximately an hour before the course begins. If you still can’t find the password in the email, contact info@iqps.net. Q: Do I get a certificate for taking the CQE On-Line Webinar Course? A: The participant is presented with a certificate indicating passage of the course and given credit for 33 hours of study (or 3.3 RU’s). RU’s of training are required to maintain your CQE certification by ASQ National or ANAB or IRCA Lead Auditor continuing education credits. |
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| Certified Quality Auditor (CQA) LIVE WEBINAR (VOIP*) Refresher Course | ||
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Q: What is the difference between CQA training course conducted by ASQ National and your CQI/CQT training course? A: ASQ National is a CD-ROM and web-based training which is more expensive than our class and provides no instructor to ask questions concerning interpretations. From personal experience, I tried to ‘do it yourself’ by buying the books and taking practice questions. I felt that if I studied the practice questions I would be able to pass the CQA exam. I missed passing the exam by two points as I answered questions the way in which the auditing program was conducted by my employer at the time which was not always the correct answer. Mr. Kish provided valuable insight into those gray areas of auditing. It is highly recommend taking this class before taking the CQA exam. The pass rate for this course has been historically over 90% when it was previously offered by ASQ Pittsburgh Section. Q: Why is it called CQA Refresher Training? A: When you apply for the CQA certification exam, you must have on-the-job experience in one or more of the areas for the CQA Body of Knowledge. The refresher course does assume some basic knowledge of auditing and/or quality tools. The course is intended to explain the areas of the body of knowledge and present basic quality tools and their application. Q: Why are there different times and days listed for the CQA On-Line Webinar Course? A: As you know, auditing internally or externally may involve travelling to the audit location as is the situation with Mr. Kish. The course when previously offered through ASQ Pittsburgh Section was only offered on Saturdays. We have since changed this schedule to accommodate those of you who cannot tie up every Saturday for two months. The course is a mix of evening and weekends. Mr. Kish will provide the course schedule to you upon request. Nights would be 6:00 pm – 8:30 pm and Saturdays would be 9 am-Noon, EST. Contact info@iqps.net. Q: What happens if I cannot attend all of the sessions or miss the first CQI/CQT On-Line Webinar? A: CQA On-Line Webinar sessions are recorded and may be replayed before the next class. Q: How does the CQA On-Line Webinar Course run? A: Once payment is received the participant is emailed a link to the course sign-in through the webinar service provider. A link to the course is emailed to the participant each week approximately an hour before the course begins. Prior emails can also be used to sign-in to any scheduled class. A password is required to sign-in to the CQA On-Line Webinar Course. Q: I forgot my password to the CQA On-Line Webinar Course? A: The password for the course can always be found in the e-mail sent each week approximately an hour before the course begins. If you still can’t find the password in the email, contact info@iqps.net. Q: Do I get a certificate for taking the CQA On-Line Webinar Course? A: The participant is presented with a certificate indicating passage of the course and given credit for 30 hours of study (or 3.0 RU’s). RU’s of training are required to maintain your CQA certification by ASQ National or ANAB or IRCA Lead Auditor continuing education credits. |
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| Internal Auditor Training ONLINE SELF STUDY Course | ||
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Q: How long is the On-Line Internal Auditor Training Course active? A: Once payment is received your account will become active for a minimum of 60 days. If more time is needed, please submit your request to info@iqps.net. You can use your username and password that you entered when you registered for the class to log in any time during the activation time frame. Q: How do I log in to the On-Line Internal Auditor Training Course? A: You can go to the course login page and enter the username and password that you entered when you registered for CSQE On-line Self-Study Class. There may be a delay in account activation after payment as this is done manually in order to keep the cost of the course as economical as possible. Q: What if I forget my password or having problems logging in to the On-Line Internal Auditor Training Course? A: Please contact info@iqps.net and your password will be provided to you. All questions about logging in can also be answered. Q: Do I get a certificate? A: After passing the final exam with at least an 80% pass rate, the participant is presented with a certificate indicating passage of the course and giving credit for 16 hours of study (or 1.6 RU's). RU's of training are required to maintain your RABQSA or IRCA Auditor credentials. Q: What happens if I take the On-Line Internal Auditor Training Course exam and do not pass the first time? A: The final exam is thorough and assures your understanding of internal If you do not reach the 80% pass rate, you are not given the individual test results immediately so that you can continue to study. The student can retake the internal auditor exam up to 3 times. I am sent the individual test scores to evaluate your performance. I will then give you the option if you want your individual test scores sent to you or not. |
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P.O. Box 7 | Lyndora, PA 16045 | Phone 724.321.5385 | Fax 724.789.7424 | info@iqps.net
P.O. Box 7 | Lyndora, PA 16045 | Phone 724.321.5385 | Fax 724.789.7424 | info@iqps.net