Does the quality of a software really matter?

The answer is yes, it most definitely does.

In order to continue the smooth process of running a company, one of the factors that contributes is a reliable software system. If a software product is not running properly, it leaves the company with concerns of their own: delays in production, risk of a data breach, and profits possibly lost.

Software quality assurance is defined as the process of ensuring the software is meeting the quality and standard qualifications for full optimization. The duties for the quality engineers involve pointing out issues found within the software data before it is released to the customer. Their goal is to satisfy the customer through the software’s functionality, usability, reliability, performance and serviceability.

The benefits of having a trained software quality assurance professional eliminates the possibility of having costly, time-consuming problems that leave a customer frustrated and confused. Below, find the benefits of having a certified software quality assurance professional.

Benefits of Software Quality Assurance

  • It saves money — Errors in an application found later can result in a costly fix. Whether it is small or large, it can lead to releasing fixes, patches, or even complete upgrades. Businesses lose up to $60 billion annually due to poor software quality. [1]
  • It saves time – Research found shows that a problem found in the production process of an application can take up to 150 times longer to resolve than if discovered in the design stage.
  • Prevents breakdowns – A quality application that is free of flaws means less time and money being used for fixing it. This also means satisfied customers who feel their money and time is being well spent on a reliable application. [1]
  • Increases product safety – A quality application will not leave customers exposed to cybersecurity breaches. Results of a data breach can be detrimental if not handled properly.
  • It creates optimal organizational flow – An organized process of software creation and editing reduces “labor hours, output increases, inventory reductions, and required capital” [1]. Software quality assurance establishes a goal of maximizing the quality of an application/software through the process of checking a program inside and out before approving it.

Professionals who are trained to ensure quality software is essential to keeping customers satisfied as well as boost your company’s reputation.

At IQPS, we provide an on-site software quality assurance course. Our program teaches students how to document and implement an ISO-certifiable quality system using a software life cycle model. You can find study courses, training information, and a course agenda on our training page. If you would like to know more, visit our contact page.


1. Underwood, Scott. “Exploring Organization’ Software Assurance Strategies.” Walden Dissertations and Doctoral Studies