Case Studies
Who:
Precision Profiles, LLC: Precision backed by quality.
What:
They wanted to certify its Total Quality Management System to ISO 9001:2015 for the manufacture and supply of high-precision, tight-tolerance metal components.
Problem:
Precision Profiles was committed to providing customers with quality precision-machined components on time and free of defects. The company needed to confirm that its Total Quality System met ISO 9001:2015 requirements before applying for certification.
Solution:
Innovative Quality Products & Systems assisted with setting up a Total Quality System, and ensure the manufacturing and quality processes aligned with ISO 9001:2015 requirements by performing internal audits. The review helped prepare the company to apply for certification covering the manufacture and supply of precision metal components.
Result:
They successfully earned and continue to keep ISO 9001:2015 certification for the manufacture and supply of precision metal components with the support from IQPS. Precision Profiles’ commitment to product quality, customer satisfaction, strong management involvement, and continuous improvement was recently validated by Modern Machine Shop magazine top honoree in 2026 for Shopfloor Operations.
Who:
Kirk Key Interlock Company: I just hired a new Director, and a Re-Cert Audit is in 2 months!
What:
An integrated management system for ISO 9001, 14001, and 45001 was simplified, and the new Director was fully trained.
Problem:
Previous Director of Quality, Safety, and Environmental Protection quit shortly before the ISO Re-Certification Audit. A new Director was found but not strong in all areas.
Solution:
An internal quality audit was quickly scheduled and gaps identified. Improvements were recommended for implementation. A follow-up internal audit was conducted to verify with just one nonconformance to try to get training records up to date prior to a re-certification audit.
Result:
Organization passed the re-certification quality audit with one minor finding. You guessed it, training. All new records needed to be updated and just too many to complete in that short of time.
The following year, a new Director of Quality, Safety, and Environmental Protection was hired and trained, making improvements to the previous year’s management system. Internal quality audit was completed with no findings. A cohesive team is now in place with a realistic, manageable ISO 9001, 14001, and 45001 quality certification system.
Who:
Holbrook Tool & Molding: What do you know about ISO 13485:2016
What:
Holbrook Tool & Molding certified their quality management system intending to demonstrate compliance with applicable FDA requirements and ISO 13485:2016.
Problem:
In their quest for growth in the medical device industry, Holbrook Tool & Molding decided to leverage their ISO 9001:2015 certification and gain an ISO 13485:2016 certification. However, ISO 13485:2016 clauses were not updated to ISO 9001:2015 version.
Solution:
Since ISO 13485:2016 follows ISO 9001:2008 clauses, it was decided to update this version which was already updated for the release of ISO 9001:2015. A quality manual was developed with less than five work instructions and training was given to different levels of the organization. Since then, ISO 9001 internal audits have been conducted and continue today.
Result:
Fourteen years later, the Quality Manager can successfully maintain and improve a combined ISO 9001 and ISO 13485 quality system. Ownership and commitment have been enabled throughout the organization as the system is now easier to understand.Â
Who:
Holbrook Tool & Molding: A one-size quality manual does not fit all
What:
A quality management system was developed to enable the client to quickly respond to customers, solve problems faster and support their initiative to eliminate quality-based problems.
Problem:
In their quest for QS-9000 certification, a previous consulting company handed them an off-the-shelf, 100-page quality manual and 20 procedures – which the client could not possibly maintain.
Solution:
A policy and procedure quality manual was developed with less than five work instructions. Appropriate training and guidance training were provided to different levels of the organization.
Result:
Fourteen years later, the Quality Manager was able to successfully maintain and improve the quality management system. Ownership and commitment were enabled throughout the organization as the system is now easier to understand. Holbrook Tool & Molding can maintain their ISO 9001 certification with no findings and no customer requested corrective actions for repetitive years.Â
Who:
Bra-Vor: One good turn deserves another
What:
A quality management system was developed to enable the client to quickly respond to customers, solve problems faster and support their initiative to eliminate quality-based problems.
Problem:
Based on a referral from Holbrook Tool & Molding, Bra-Vor also enlisted Innovative Quality Products and Systems to pursue QS-9000 certification and then ISO-9000 certification.
Solution:
A policy and procedure quality manual was developed with less than five work instructions. Appropriate training was provided to different levels of the organization. Guidance was also provided on effective management reviews. ISO 9001 internal audits were conducted and continue today.
Result:
Fifteen years later, the Quality Manager was able to successfully maintain and improve the quality management system. Bra-Vor can maintain its ISO 9001 certification with no findings and no customer requested corrective actions for repetitive years.Â
Who:
Baxter Machine Product: There are two kinds of people – complexifiers and simplifiers
What:
A quality management system was developed to enable the client to quickly respond to customers, solve problems faster and support their initiative to eliminate quality-based problems.
Problem:
A former employee developed a 100-page quality manual and 20 procedures – which was impossible to maintain.
Solution:
A policy and procedure quality manual was developed with less than five work instructions. Appropriate training and guidance were provided to different levels of the organization. Subsequently, an environmental management system (ISO 14001) was integrated into the quality management system (ISO 9001) and morphed into a business management system.Â
Result:
Ownership and commitment were enabled throughout the organization as it is now easier to understand. Baxter Machine Product can maintain both ISO certifications with no findings and no customer requested corrective actions or incidents for many years.
Who:
Blair Strip Steel: If you can’t beat us, join us
What:
Blair Strip had an established quality system and needed someone to perform its internal audits. After an accredited surveillance audit, Blair Strip Stell hired Innovative Quality Products and Systems to perform internal audits based on QS-9000.
Problem:
Blair Strip had one person in their quality department performing many tasks, which made it hard to maintain independence and expertise.
Solution:
The Quality System was upgraded to TS-16949 and integrated with ISO 14001, and internal audits continued to be conducted.
Result:
Eighteen years later, the Quality Manager can still maintain and improve the quality management system. Blair Strip can maintain its TS-16949 certification with minimal to no findings, and no customers requested corrective actions.
Who:
Belleflex: Join us too!
What:
A new startup company owned by Blair Strip needed to implement a quality management system and obtain ISO-9001 certification as soon as possible.
Problem:
The Bellflex Quality Manager needed guidance in machine shop implementation.
Solution:
IQPS provided guidance through discussions regarding best practices, reviews of the system documentation, and appropriate training for all levels of Bellflex.
Result:
After six months of startup, Belleflex successfully obtained an ISO-9001 certification. Their quality system and performance were recognized by NASA as an approved supplier to produce parts for the International Space Station.Â
Who
Blind and Vision Rehabilitation Services of Pittsburgh: We need another consultant
What:
A quality management system was developed to allow them to quickly respond to customers, solve problems, and eliminate quality-based problems.
Problem
A previous consultant left them an unfinished quality manual with 20 procedures- which was impossible to maintain. They also needed an ISO-9001 certification to fulfill a Pennsylvania Department of Transportation (PennDOT) supplier requirement.
Solution
A policy and procedure quality manual was developed with only one work instruction for office staff. Appropriate training and guidance were provided to different levels of the organization. ISO 9001 internal audits were conducted and continue today.
Result
Seven years later, the quality system is easily maintained by staff members and the Operations Manager. Blind and Vision Rehabilitation Services of Pittsburgh was recognized as one of the top three non-profit organizations for 2013.