FAQs

A:  Once payment is received your account will become active for 6 months. If the exam date is scheduled beyond this time frame, your account will be active for at least a week beyond the exam date. You can use your username and password that you entered when you registered for the class to log in any time during the activation time frame.

A:  You can go to the course login page and enter the username and password that you entered when you registered for CSQE On-line Self-Study Class. There may be a delay in account activation after payment as this is done manually in order to keep the cost of the course as economical as possible.

A:  Please contact info@iqps.net and your password will be provided to you. All questions about logging in can also be answered.

A:  The CSQE Webinar Course and the CSQE On-line Self Study Course cover the same material in the ASQ Body of Knowledge. The self-study version requires a lot of reading as the name implies. A simple format was used to expedite downloading.

A:  After passing the final exam with at least an 80% pass rate, the participant is presented with a certificate indicating the passage of the course and given credit for 21 hours of study (or 2.1 RU’s). RU’s of training are required to maintain your CSQE certification by ASQ National.

A:  Questions on the final CSQE exam have been carefully selected in an attempt to represent the actual final exam. I have even selected questions that were not covered in the course which you will have to use your reference materials to research. If you do not reach the 80% pass rate, you are not given the individual test results immediately so that you can continue to study. The student can retake the CSQE exam up to 3 times. I am sent the individual CSQE test scores to evaluate your performance. I will then give you the option if you want your individual CSQE test scores sent to you or not.

A:  The topics covered in this Certified Software Quality Engineering CSQE course will improve understanding of the software development process. Participants will learn about different topics in this CSQE course, such as quality philosophies and principles, software development models, software inspection & test methods, software maintenance, configuration management, software metrics, and software internal audits.

A:  Visit our client testimonials to see what others had to say about our CSQE course, Internal Auditor training, and more!

A:

• Prometric will provide you scratch paper and pencils.
• All reference materials (including all forms of notes) must be bound and remain bound during the exam.
• Bound refers to material permanently bound by stitching or glue and materials fastened securely in its cover by fasteners, which penetrate all papers (i.e., ring binders, spiral binders, plastic snap binders, brads, or screw posts).
• Manually or hand-stapled documents that are not securely fastened in their covers are not allowed.
• Before you enter the exam room, the Test Center Administrator (TCA) will inspect all references. “Post-Its” will be permitted as book tabs only (must be attached prior to entering the test center).
• *With the exception of the constructed-response portion of the Manager of Quality/Organizational Excellence (CMQ/OE) exam, exams are open-book.
• Please refer to the following link for the most current information.
  https://asq.org/cert/computer-based-testing

A: ASQ National has a 90-day, web-based quality auditor training course which is broken down into three $189 modules with a total cost of $567 for the course, which is more expensive than our CQA course. The ASQ training courses have not been updated to the CQA 2019 BOK. There is not an instructor available to ask questions concerning interpretations, unlike our CQA training course. Our CQA course can be extended if needed, and an instructor is available for any questions while taking the course. The President of IQPS, Robin Dudash, has tried the “do it yourself” version, by purchasing the books and taking practice exam questions. She felt that if she studied the practice questions that she would be able to pass the CQA exam, however, she missed receiving a passing score by two points. This was because she answered questions in a way that was correct for the auditing program for her employer at the time, which was not always the correct answer. Robin’s CQA exam prep course provides valuable insight into the gray areas of auditing, such as the previous case. She highly recommends taking the IQPS CQA course before taking the ASQ CQA exam. The pass rate for this auditor course was historically over 90% when it was previously offered by the ASQ Pittsburgh Section.

A: When you apply for the CQA certification exam, you must have on-the-job experience in one or more of the areas for the CQA Body of Knowledge. The CQA exam prep course does assume some basic knowledge of auditing and/or quality tools. The CQA course is intended to explain the areas of the body of knowledge and present basic quality tools and their application.

A: The password for the quality auditor course can always be found in the e-mail sent each week approximately an hour before the CQA course begins. If you still can’t find the password in the email, contact info@iqps.net.

A: The participant is presented with a certificate indicating the passage of the CQA course and given credit for 30 hours of study (or 3.0 RUs). RUs of training are required to maintain your Certified Quality Auditor (CQA) certification by ASQ National or ANAB or IRCA Lead Auditor continuing education credits.

Become Certified Quality Auditor (CQA) Certified

1. Determine if the Certified Quality Auditor CQA is the right certification for you.
   Understand the minimum expectations, requirements, experience, and the exam specifics for a Quality Auditor.
2. Prepare for the Certified Quality Auditor CQA exam.
   Take the IQPS Certified Quality Auditor Exam Prep Course.
3. Choose a Certified Quality Auditor CQA exam date.
   Find the best date that works for you. (The exam date application deadline for each exam date is listed on the IQPS website.)
4. Apply for certification with ASQ.
   ASQ offers several ways to apply for Quality Auditor certification. Have your resume and credit card ready when you apply.
5. Recertify for Certified Quality Auditor.
   ASQ requires that you recertify as a Certified Quality Auditor CQA every three years-either by documenting RU credits or by testing. Contact us to see which option is best for you.

A: In this Certified Quality Auditor CQA course, participants will learn to analyze all elements of a quality system and judge its degree of adherence to the criteria of industrial management, quality evaluation, and control systems. Students will use case studies and practice CQA exams to spark discussion and to involve students in the auditing process. Participants will learn audit requirement sources, auditing fundamentals, develop audit programs, audit checklists, how to be audited, auditing techniques, quality costs, and statistical techniques. Once completed, quality auditor training course participants will be able to lead systems compliance and process-based audits.

A: Visit our client testimonials to see what others had to say about our CQA course, software quality assurance course, and more!

A:

• Prometric will provide you scratch paper and pencils.
• All reference materials (including all forms of notes) must be bound and remain bound during the exam.
• Bound refers to material permanently bound by stitching or glue and materials fastened securely in its cover by fasteners, which penetrate all papers (i.e., ring binders, spiral binders, plastic snap binders, brads, or screw posts).
• Manually or hand-stapled documents that are not securely fastened in their covers are not allowed.
• Before you enter the exam room, the Test Center Administrator (TCA) will inspect all references. “Post-Its” will be permitted as book tabs only (must be attached prior to entering the test center).
• *With the exception of the constructed-response portion of the Manager of Quality/Organizational Excellence (CMQ/OE) exam, exams are open-book.
• Please refer to the following link for the most current information.
  https://asq.org/cert/computer-based-testing

A: This online internal auditor course is based on my two-day onsite internal auditor training with practical experience. Most students taking the internal auditing course can complete the course in 4 hours, while experts can finish the internal auditing course in two hours. In this internal auditor course, three case studies are provided for the practical experience online, which varies the completion time of the auditor course. The course is designed so that you can complete sections and then come back to them. Therefore, the internal auditor course does not need to be completed in one sitting. Your auditor course account is active for 3 months and can be extended if needed.

A: Other online certified internal auditor training courses that I have investigated are for accounting audits. This online internal auditor training is for manufacturing or service-based internal audits. In this online internal auditing course, you will learn the process-based approach to internal auditing.

A: After passing the online internal auditing course final exam with at least an 80% pass rate, the participant is presented with a certificate indicating the passage of the course and given credit for 16 hours of study (or 1.6 RU’s). Based on the content of this internal auditor training course, application of case studies, and requirement of a competency test, this online internal auditing course would satisfy any Registrar for internal auditor training requirements for ISO Registration. You do not need to take an Exemplar Global/IRCA accredited internal auditor course to conduct audits internally.

A: Once payment is received for this auditor course, your account will become active for 3 months and can be extended if needed. If more time is needed to complete the online internal auditing course, please submit your request to info@iqps.net. You can use your username and password that you entered when you registered for the online internal auditing course to log in any time during the activation time frame. The time for the auditor course can be extended if needed.

A: If you are having issues logging in for the internal auditing course, please contact info@iqps.net and your password will be provided to you. All questions about logging in can also be answered.

A: After passing the final online internal auditing course exam with at least an 80% pass rate, the participant is presented with a certificate indicating the passage of the internal auditing course and given credit for 16 hours of study (or 1.6 RU’s). RU’s of training are required to maintain your Exemplar Global or IRCA Auditor credentials. Participants are able to take the online exam up to three times.

A: The final online internal auditing course exam is thorough and assures your understanding of internal auditing. If you do not reach the 80% pass rate for the auditor course, you are not given the individual test results immediately so that you can continue to study. The student can retake the internal auditor exam up to 3 times. I am then sent the individual test scores from the auditor course exam to evaluate your performance. I will then give you the option if you want your individual auditor test scores sent to you or not.

A: Visit our client testimonials to see what others had to say about our Internal Auditor course, CSQE training, and more!

A: The Root Cause Analysis Training and Corrective Action course is one day.

A: A Corrective Action and Root Cause Analysis class size of 16 is ideal. It allows us to work in teams of four people. However, I have taught this root cause analysis training course with as many as 25 people. I walk the RCA class through a 7-step corrective action process for a bolt that won’t go through a hole on an assembly line while the teams work on their company examples that we had chosen prior to the root cause analysis training class. I will work with you to find corrective action examples that didn’t get answered correctly – in particular an operator who didn’t follow the procedure.

A: In the Root Cause Analysis Training class, we discuss the barriers in your organization that prevent you from responding appropriately to corrective actions. An example is used to walk through the 7-step corrective action process. RCA class students work in teams to use the course example to rewrite appropriate corrective action responses to identify the root cause and prevent a recurrence. A corrective action process checklist used during the root cause analysis training reminds participants after the class that this is what to think about in completing a corrective action.

Root Cause Analysis Agenda

A: The cost of the Root Cause Analysis Training is dependent upon the number of participants in the class, in addition to travel expenses.

A: In this root cause analysis class, after discussions, we may elect to tailor the Corrective Action course example to better relate to your industry. Remember, we are not trying to solve the problem but learn the 7-step corrective action process from the Root Cause Analysis Training class. Typically, I arrive the day before the RCA class and tour your operations to learn the processes and terminology. We also sort through the corrective actions and choose corrective action examples that didn’t get answered correctly – in particular, the blaming of the operator. The extra preparation makes the RCA class a richer learning experience. I offer an option to cover Failure Mode Effect Analysis (FMEA) discussion if needed. I also offer a more detailed discussion on the usage of Statistical Process Control (SPC), if appropriate in the Root Cause Analysis Training class.

A: In the root cause analysis class, I present a 7-step corrective action process checklist that we use during the class to remind participants that after the RCA training, this is what to think about in completing a corrective action. Personally, I’ve taken three to four of these types of root cause analysis training classes and found that after participants take the one-day class, most of them went right back to doing what they were doing. The 7-step corrective action process checklist helps my students remember what was taught in the root cause analysis training and it is the reason why I teach my training class.

A: This online course will teach you identification of processes, internal auditing techniques, checklist development, and review ISO 9001:2015.

A: The exam for this online software auditing course is 30 questions long. This exam will simply confirm that you understand the process-based and value-added approach from the online software auditing course.

A: Yes, once you’ve completed the course and passed the exam with an 80% pass rate, you will receive a certificate showing you’ve completed the online course.  You can take the exam up to 3 times with assistance, if needed.

A: This IT auditor course is a 16-hour (1.6 RU’s) provides a comprehensive ISO 9001:2015 overview and discussion of IT internal auditing techniques.

A: If you can’t remember your password, contact info@iqps.net.

A: While the IT Internal Auditor Training Software Development online course is a 16-hour course. Most students can complete the IT internal auditor training in about 2-4 hours based on prior knowledge and experience. The IT internal auditor training session does not have to be completed in one sitting.

A: This is a 16-hour online course, but most students can complete the course in about 2-4 hours (based on prior knowledge and experience). This course does not have to be completed in one sitting.  

A: This software internal auditor training will give an overview of ISO 9001:2015, teach the identification processes, and teach internal auditing techniques. The auditor training will also teach checklist development, and review 3 practical online software development auditing care studies in the IT auditor course.

A: The exam is 30 questions long and will test your understanding of the process-based and value-added approach to internal auditing.

A: To pass the software internal auditor training class, you will take the online software auditing competency exam. You will need to pass this IT internal auditor training exam with an 80%.

A: The exam for this software internal auditor training course is 30 questions long.

A: To earn a certificate, you must pass the exam with an 80% or higher. 

A: If you do not pass the exam the first time, you will have more opportunities. Students can take the exam up to 3 times.  Assistance is provided, if needed.

A: There are two versions of the ISO internal auditor training because this class can be customized, depending on the audience. Different audiences may require a different focus on concepts in the ISO internal auditor training.

A: In this ISO internal auditor training course, management and personnel will learn the concepts of ISO 9001:2015.

A: The first type of ISO internal auditor training can be customized for company executives. This ISO internal auditor training focuses on business objectives, measurement systems, risk analysis, and improvement. The second type of ISO internal auditor training is a general overview of ISO 9001:2015. The second version of the ISO internal auditor training will focus on origin and basic concepts. These basic concepts are the foundation of both training versions.

A: The first version of the ISO internal auditor training class is a 2 hour, or half-day session. The second version of the ISO internal auditor training course can be a one day or half-day session.

A: No, the ISO internal auditor training does not have a class limit.

A: Visit our client testimonials to see what others had to say about our ISO Internal Auditor Training course, CSQE training, and more!

A: ASQ certifications are much more than a piece of paper. Earning your ASQ certification has a powerful impact on your career.

1. Income potential: Quality professionals with an ASQ certification can earn a higher salary than those who are not certified. An ASQ certification can add thousands to the average salary.

2. Competitive Advantage: Certifications provide employers with the assurance that a job candidate has demonstrated proficiency in a specific area of quality and a high level of commitment to their career.

3. Global recognition: Nearly 250,000 certifications have been issued to quality professionals across the globe. ASQ is recognized throughout the world as a leading organization for quality certifications.

At Innovative Quality Products and Systems, we offer online quality courses that prepare you and maintain your ASQ certification. Our courses include Certified Software Quality Engineering CSQE, Certified Quality Auditor CQA, Internal Auditor Training Manufacturers, IT Internal Auditor Training Software Development, ISO 9001:2015 Training, Root Cause Analysis, and Corrective Action, IATF-16949 Executive Overview, and IATF-16949 Core Tools courses.

A: ASQ requires that you recertify your Certified Quality Auditor (CQA) and Certified Software Quality Engineer (CSQE) certifications every three years to ensure you maintain the same level of knowledge demonstrated in your first exam. It’s important to keep your certification to ensure your competitive advantage and global recognition. You can earn your CQA and CSQE recertification through IQPS online!

A: Yes! You can take an IQPS online course anywhere in the world.  Each student is given their own username and password access the course.  If more time is needed than the default, course time is extended on a case by case basis.

A: Yes, we do!

A: The onsite and online courses are instructed by Robin Dudash, the President of IQPS. 

A: There are a couple of ways to stay up to date with us:

• Sign up for our email newsletters to learn about our course offerings and updates.
• Follow us on social media! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn for the latest IQPS news.

A: It’s important to know when the next ASQ certification exams will take place so that you can plan for the best time to take one of our ASQ exam prep courses. IQPS offers ASQ exam prep courses online for Certified Software Quality Engineering CSQE and Certified Quality Auditor CQA. Each of the ASQ certification exams also have an application deadline that you must adhere by to be permitted to take the ASQ certification exam during the upcoming test window.

A: Yes, IQPS offers remote internal auditing services that provide clients with the same level of technical expertise and insight in a safe, flexible, and efficient way. The structure of our virtual internal auditing includes reviewing information with clients to ensure ongoing compliance with government regulations and industry quality standards via web-conference technology. Read more about our Remote Internal Auditing Services. If you have further questions, please call us at 724-321-5385.